If you have recently made a purchase with Ontel please check the status of the order online at the Ontel Order Information web portal. First you will have to select the purchased product from a drop down list. Then you have the option to track or change an order by entering the order information. Please provide the name on the order, phone number and zip associated with the order or the webstore order number. Customers also have the option to read a FAQ or contact customer service for the purchased product. Warranty information is available on most products as well.
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